Overview
XIT Help Desk Specialist | SLA-Driven Jobs in Dammam, Saudi Arabia at NextEra
Position: 24×7 IT Help Desk Specialist | SLA-Driven Support
Next Era in Saudi Arabia is seeking a Helpdesk Executive to join our IT Service Support team. The successful candidate will be the first point of contact, providing technical support, incident management, and service request handling while ensuring customer satisfaction and SLA compliance.
You will log and categorize incidents, perform initial troubleshooting across devices and software, and coordinate with onsite teams.
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Title: XIT Help Desk Specialist | SLA-Driven
Company: NextEra
Location: Dammam, Saudi Arabia
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