Overview
Workforce Intelligence & Planning Lead Jobs in Riyadh, Saudi Arabia at 2P Perfect Presentation
2P Perfect Presentation is seeking a Workforce & Business Intelligence Manager in Riyadh to optimize workforce planning, scheduling, and performance analytics within contact center operations. This role is critical for ensuring efficient resource allocation and enhancing customer experience.
The ideal candidate should possess a Bachelor’s degree and at least 5 years of experience in workforce management or contact center operations. Skills in data analysis, scheduling, and proficiency with BI tools are highly valued.
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Title: Workforce Intelligence & Planning Lead
Company: 2P Perfect Presentation
Location: Riyadh, Saudi Arabia
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