Overview
Welcomer/Front Office Agent Jobs in Doha, Qatar at Accor
Position: Welcomer (Front Office Agent)
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Job Description
What you will be doing :
Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.
Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.
Monitor room status, manage guest complaints, and ensure guest satisfaction.
Maintain accurate guest profiles and follow VIP protocols.
Adhere to local government requirements and Pullman guidelines for guest management.
Qualifications
Your experience and skills include :
Thriving in fast-paced environments and love creating memorable guest experiences.
Previous experience in hospitality is a strong advantage.
Tech-savvy with Opera or similar systems
Guest-oriented, approachable, and genuinely service-minded
Fluency in English; additional languages are great asset
Additional Information
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS
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Title: Welcomer/Front Office Agent
Company: Accor
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Event Manager / Planner)
