Overview
Waitress/Waiter Jobs in Doha, Qatar at Radisson Blu Hotel – Doha
Position: Waitress / Waiter
Corresponding to the station or area where she/he is assigned by the supervisor, as per the departmental standards, policies, and procedures.
To communicate to both internal and external customers in a polite, courteous, and constructive manner.
To actively promote the services and facilities of the hotel to guests and visitors, replenishing buffet items.
Record orders of guests following departmental policies and sequence of service.
Greet guests upon arrival at the outlet and assist in seating in accordance with departmental standards and sequence of service.
Takes guest beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
Retrieve alcoholic beverage items from the bar and serve to guests in accordance with the departmental standards.
Open and serve wine and champagne bottles in front of the guest in accordance with the standard.
Make all varieties of coffee in accordance with the hotel standards.
Serve all food courses and non-alcoholic beverage items to guests in accordance with departmental standards and function requirements.
Respond promptly and acknowledge all guests, however busy and whatever time of day.
Promote positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
Clear each course following procedures laid down in departmental procedures.
Answer the outlet’s phone within 3 rings, using correct salutations and telephone etiquette.
Adhere to hotel and corporate guidelines.
Maintain confidentiality with all guest information.
REQUIREMENTS
Minimum 3-4 years in the same position in a 4-5 star hotel or in a well-recognized bar.
Natural attitude towards providing excellent quality service.
Good command of the English language.
Age – 20 to 27 years.
Able to work under pressure in a fast-paced, dynamic, and challenging work environment.
Salary QAR 1600/- + Accommodation + Meals + Transportation.
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Title: Waitress/Waiter
Company: Radisson Blu Hotel – Doha
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Server/Wait Staff, Bar/Bartender, Food & Beverage), Restaurant/Food Service (Server/Wait Staff, Bar/Bartender, Food & Beverage)
