Overview
Waitress – Arabic Speaker Jobs in Abu Dhabi, UAE/Dubai at ACCOR
Responsibilities
- To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
- The ability to gather and transport all supplies needed for the set up of a function.
- Perform side duties checklist.
- Report to manager any kinds of deviation from set standard and procedures.
- Ensure that all operating equipment is maintained.
- Ensure that all service and storage areas are kept safe, clean and locked.
- To report any complaints, incidents or any other irregularities to the management.
- Help implement work simplification and necessary changes.
- To be punctual at all times.
- To ensure that guests receive the attention they require.
- To professionally behave with other members of staff, managers and directors.
- Attend to guest needs, complaints and on-site requests and changes in a courteous and helpful manner.
- Set up and unset function rooms including table setting according to established standards.
- Perform the functions of cashiering and dispensing of beverages as assigned by Banquet Management.
- Comply with hotel and department policies and procedures at all times.
- Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
- Communicate to superior any difficulties, guest comments and other relevant information.
- Establish and maintain effective employee working relationship.
- Maintain complete knowledge of all F & B services, outlets, hotel services features and hours of operations as they affect the areas of responsibility.
- Carry out any other duties as and when assigned by the Management of the Hotel.
- Assist other Food & Beverage Outlets in their operations within peak times when needed.
Qualifications
- Average reading, writing and oral proficiency in the Arabic language and English Language and additional language advantage.
- Must be well presented and professionally groomed at all times.
- Good communication and customer contact skills; good problem resolution skills.
- Basic F & B product knowledge.
- Good interpersonal skills and self‑confident.
- Guest oriented and service minded, with attention to quality.
- Team player with strong interpersonal skills and attention to detail.
- Experience is an asset.
- Prior experience working with related system.
- Strong interpersonal and problem‑solving abilities.
- Fluency in Arabic & English.
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Title: Waitress – Arabic Speaker
Company: ACCOR
Location: Abu Dhabi, UAE/Dubai
Category: