Overview
Waiter/ress Jobs in Doha, Qatar at Pullman Kinshasa Grand hôtel
Company Description
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability tomake a differencein the local community through our Corporate Social Responsibility activities, like Green Key.
Job Description
What you will be doing:
Provides a friendly and personalised welcome for guests
Offers attentive service and adapts to any constraints guests may have
Heeds any remarks made by guests and ensures follow-up
Establishes good relations with guests, offering advice and fosteringcustomer loyalty
Prepares the point of sale and preparation areas
Welcomes guests and provides waiter service
Cleans and tidies the restaurant and preparation areas after closing
Before every work shift, finds out about dish composition and any shortages
Organises his/her work to suit fluctuations in numbers, events and guests
Ensures the equipment used remains in good condition
Is attentive to and respects guests’ needs
Helps increasecustomer loyaltythrough quality of service
Conveys an attitude in tune with the brand, contributing to thefriendly atmosphereof the restaurant and dining rooms
Recommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel’s services and latest offers
Takes part in meeting the department’s targets by respecting the procedures and internal audits applicable in the hotel
Helps manage crockery and appliances by avoiding breakages
May be asked to help with inventories
Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
Respects the instructions and safety guidelines for the equipment used
Applies the hotel’s security regulations (in case of fire etc)
Qualifications
Your experience and skills include:
Good command of written and spoken Englishcommunicationskill.
Strong interpersonal andproblem solvingabilities are essentials.
Guest oriented, service minded and attention to quality
Dynamicpersonality
Thorough and organised approach
Creative
OurCommitment To Diversity& Inclusion
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inclusive
company and our ambition is to attract, recruit and promote
diverse
talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We
support you
to grow and learn every day, making sure that work brings
purpose
to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
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Title: Waiter/ress
Company: Pullman Kinshasa Grand hôtel
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering, Restaurant/Food Service