Overview

VP, Loyalty Operations & Customer Experience Jobs in Abu Dhabi, UAE/Dubai at Aldar

Aldar is seeking a VP of Customer Operations for its Darna loyalty program to own and scale the end-to-end operations strategy across all touchpoints, ensuring a high-quality member experience. The role focuses on service delivery models, loyalty systems operations, partner enablement, and regulatory compliance as the program grows.

The candidate will drive continuous improvement, establish SLAs and KPIs, manage vendor ecosystems, and lead high-performing teams to optimize onboarding, earning,

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Title: VP, Loyalty Operations & Customer Experience

Company: Aldar

Location: Abu Dhabi, UAE/Dubai

Category:

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