Overview
VP, Loyalty Jobs in UAE at Michael Page
This newly created leadership position will define and deliver a long-term digital transformation strategy, bringing together customer experience, employee experience, digital operations, product, data and AI under a single vision.
Client Details
One of the region's fastest-growing hospitality and consumer-facing groups, recognised for its ambitious growth and premium customer experience.
Description
* Develop and execute an enterprise-wide digital transformation roadmap aligned to business objectives.
* Lead cross-functional initiatives spanning customer experience, product, loyalty, CRM, data, AI and digital operations.
* Create a connected, frictionless customer journey that elevates engagement and service delivery.
* Act as the central point of ownership across internal teams, technology partners and external vendors.
* Design and launch innovative membership and loyalty propositions focused on experience, convenience and exclusivity.
Job Offer
* Opportunity to shape and lead a business-critical transformation agenda from the ground up.
* Significant executive visibility and influence within a high-growth organisation.
Title: VP, Loyalty
Company: Michael Page
Location: UAE