Overview
Visa Case Executive Jobs in Dubai at The Visa Services
The Visa Services is the UAE’s leading visa agency of 2025, recognized by the World Travel Awards. We help clients explore the world without borders by providing visa support for Schengen countries, the USA, Japan, China, and many other destinations.
As our company continues to grow, we are expanding our Operations Team and looking for a detail-oriented professional who will manage visa applications and support clients throughout the entire process.
Why Join The Visa Services?
Well-structured processes and standards
Work with clear SOPs, checklists, and established workflows — no chaos or guesswork.
Comprehensive training
We provide full onboarding and training to help you succeed in the role.
Collaborative team environment
Receive ongoing support from colleagues and benefit from seamless case handovers within the team.
Responsibilities
- Manage multiple visa cases simultaneously while maintaining high quality standards.
- Communicate with clients via email, chat, and messaging platforms regarding required documents, application status updates, and next steps.
- Review documents for completeness, accuracy, and compliance with requirements.
- Prepare and organize application packages according to established checklists and procedures.
- Follow internal SOPs and operational guidelines.
- Monitor deadlines, timelines, and case statuses.
- Maintain accurate records in CRM systems, spreadsheets, and internal databases.
- Transfer cases within the team when required.
- Participate in training programs and internal process improvement initiatives.
Requirements
- English proficiency at С1 level or higher (written and spoken).
- Previous experience in visa processing, immigration services, or a related field is an advantage.
- Experience working with documents and client communications via email, chat, and messaging platforms.
- Ability to follow checklists, SOPs, and structured processes.
- Experience with CRM systems, Google Workspace, and spreadsheets is a plus.
- Strong attention to detail and ability to manage multiple cases simultaneously.
- Responsible, organized, and quick to learn.
- Professional, calm, and courteous written communication skills.
- Arabic/Russian/ Tagalog language skills are an advantage.
What We Offer
- Office-based role in Jumeirah Lake Towers (JLT), Dubai.
- Competitive salary starting from AED 6,000 plus KPI-based incentives.
- Employment visa and medical insurance.
- Structured onboarding and professional training.
- Clear processes, strong team support, and opportunities for career growth.
Pay: AED6,000.00 – AED7,000.00 per month
Application Question(s):
- Have you previously worked in visa processing, immigration services, or a related field?
Language:
- Russian/Tagalog/ Arabic (Preferred)
Location:
- Dubai (Preferred)
Work Location: In person
Title: Visa Case Executive
Company: The Visa Services
Location: Dubai
