Overview
Vice President – Network & Data Center Management Jobs in Abu Dhabi, UAE/Dubai at Aldar
JOB PURPOSE
Manage, operate, and maintain Aldar data centre facilities, Network, IP Telephony, and security operations to ensure maximum uptime for users
ROLES AND RESPONSIBILITIES
- Manage & monitor all data centre’s facilities including access control, security, disaster recovery
- Liaise with the Facilities Department to ensure high availability and performance of all electrical, mechanical, and HVAC equipment within the data centre
- Propose standards, tools, policies, and procedures pertaining to the data centre facility management
- Manage the data centre facilities to ensure support on 24×7 basis
- Develop new network solutions and/or improving the efficiency of current networks, Firewall, and IP Telephony
- Manage network performance through ongoing monitoring and troubleshooting
- Design, manage and control Inorganic growth, Integration, Cloud migration and critical projects
- Monitor, analyse, and proactively respond to trends and issues related to infrastructure
- Oversee complex and non-routine problems and identify resolution using a range of problem-solving techniques and computational methods
- Escalate issues that exceed his capability, knowledge, or experience, including external referral, to ensure effective and timely resolution
- Review, research, recommend, and implement cost effective products, systems, and services in cooperation with vendors (when necessary)
- Liaise with the System administrations Team to monitor, maintain, and troubleshoot components of the network system
- Organize and attend to Disaster Recovery initiatives and drills
- Prepare Risk Assessment (Identify relevant assets, analyse threats to assets, identify and classify vulnerabilities and evaluate and estimate risk) from a DC / DR facilities perspective
- Support in defining the IT Service Continuity Strategy (Prevention measures, recovery options, etc.) from a DC / DR facilities perspective
- Monitor and resolve day to day network, IP telephony and security issues
- Work with the IT technical staff and assist in definition of appropriate service level in support of network, IP telephony, security, and data centre operations to ensure that deployed solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle
- Provide ongoing feedback for risk management, mitigation, and prevention
- Report network status to key stakeholders
RELATED YEARS OF EXPERIENCE
Min of 10+ years in Information Technology in IT Service Delivery/Management
YOE IN MANAGERIAL POSITION
Min of 2+ years in the management of IT Infrastructure in a large organization
FIELD OF EXPERIENCE
Managing complex technology systems in process driven, customer centric industries and enterprise environment.
Experience with VMWare ESX is preferred
TECHNICAL AND INTERPERSONAL SKILLS
Strong understanding of network infrastructure components and concepts
Strong understanding of Microsoft Windows and Linux server management and networking
Experience with Cisco IP Telephony systems
Experience working directly with Juniper/Aruba/Cisco routers, switches and wireless is required
Experience with call centres and ACD call flow is required
Strong analytical, organizational, and interpersonal skills
QUALIFICATION
Bachelor’s degree in Information Technology or Systems Engineering
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Title: Vice President – Network & Data Center Management
Company: Aldar
Location: Abu Dhabi, UAE/Dubai
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