Overview
VAS Senior Specialist Jobs in Doha, Qatar at Vodafone Qatar
- Manage the execution of company’s VAS strategy and roadmap in line with business objectives, customer needs, and market opportunities.
- Ensure to monitor and analyse revenue performance, cost efficiency, and commercial optimization across the VAS vertical on continuous basis to drive business performance and achievement of revenue targets.
- Manage day-to-day operations and lifecycle of VAS products including enhancements, renewals, and service retirement activities.
- Monitor VAS portfolio performance including revenue trends, adoption, customer usage, profitability, and service KPIs to meet revenue targets
- Identify growth opportunities and recommend new services, campaigns, bundles, and monetization initiatives to grow VAS revenue and margin.
- Coordinate with marketing and commercial teams on go-to-market activities, promotional campaigns, and customer communication plans.
- Manage relationships with VAS aggregators, content providers, and service partners to ensure service continuity and commercial alignment.
- Support commercial negotiations, SLA reviews, and operational discussions with vendors and partners.
- Coordinate onboarding of new VAS partners including documentation, internal approvals, contracts, compliance, and system readiness.
- Work closely with technology teams to ensure successful service integration, testing, deployment, and issue resolution.
- Collaborate with legal and finance teams on contract renewals, vendor governance, payment validation, and commercial compliance.
- Monitor customer feedback, complaints, and service quality issues, ensuring timely resolution and continuous improvement actions.
- Manage purchase orders, invoice validation, and payment tracking for VAS partners while maintaining proper documentation and audit records.
- Perform any additional project, task or activities assigned/delegated by the Line Manager.
- Bachelor’s degree in marketing or engineering in Telecommunications or equivalent
- MBA preferred
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Title: VAS Senior Specialist
Company: Vodafone Qatar
Location: Doha, Qatar
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