Overview
User Experience Researcher Jobs in Dubai, UAE at Agoda
Roles and Responsibilities
Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field. 12+ years of relevant experience in consumer-facing business domains. Expert in Quantitative research (Log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts).
Experience with
Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing). Comfortable with planning, scoping, conducting, analyzing, and communicating research. Experience in evaluating, negotiating, and working with external research vendors. Able to describe user problems and business opportunities to various stakeholders by leveraging both quantitative and qualitative data. Ability to demonstrate
critical thinking
beyond business requests.
Great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders in English. Enjoys
collaborative work
in a
dynamic
, data-driven, and creative environment. Â Responsibilities: Â Translates business problems into research projects and programs that go deep or wide across the business. Develops and delivers research insights answering key questions that inform internal stakeholders and other disciplines to make decisions at the company, BU, and Product-level.
Leads end-to-end research activities (objectives, hypotheses, methodology, execution, findings,
communication
), both individually and by coordinated efforts. Collaborates regularly with Principals in other verticals to create processes and knowledge sharing that benefit the larger UX Research organization.
Desired Candidate Profile
Translates business problems into research projects and programs that go deep or wide across the business. Develops and delivers research insights answering key questions that inform internal stakeholders and other disciplines to make decisions at the company, BU, and Product-level. Leads end-to-end research activities (objectives, hypotheses, methodology, execution, findings,
communication
), both individually and by coordinated efforts. Collaborates regularly with Principals in other verticals to create processes and knowledge sharing that benefit the larger UX Research organization.
Research
Skills:
Research approach; creating alignment considering the pros and cons of various research methodologies, techniques, and tools for high-quality
craftsmanship
and results to advance business objectives. Ability to drive
cross-functional collaboration
via research insights/activities.
Innovation
on approach to primary research efforts, data triangulation, and research
communication
. Proven ability to lead a complex program of research that impacts multiple business areas.
Communication
&
Collaboration:
Collaborates and leads projects across all types of cross-functional groups, bringing the voice of consumers and partners. Shows excellent
communication skills
; tailored
communication
style for different audiences, concise and to the point. Develops and implements agreed standards of research excellence across the organization. Â #J-18808-Ljbffr
Title: User Experience Researcher
Company: Agoda
Location: Dubai, UAE
Category: Research/Development, IT/Tech
