Overview
Underwriting Support (Energy) Jobs in Dubai, United Arab Emirates at elseco
Title: Underwriting Support (Energy)
Company: elseco
Location: Dubai, United Arab Emirates
INTRODUCTION
elseco is a technology-enabled specialty (re)insurance group operating across space, aviation, energy, and accident & health lines. Through its MGA platform and its franchise-model subsidiary Peloton, the group combines disciplined underwriting, proprietary technology, and a strong brand identity to serve clients and capacity providers across global specialty markets. The group operates across Dubai, the United Kingdom, and international markets, with a multicultural team of approximately 120 people.
JOB PURPOSE
Reporting to the Head of Underwriting support, the Energy Underwriting Support will handle a wide range of underwriting administrative and procedural tasks, coordinate within the company, work alongside Client Advocates and Dubai-based Underwriters, and ensure all deadlines are met.
SPECIFIC DUTIES AND RESPONSIBILITIES
• Process accounting aspects associated with underwriting, such as premium reconciliation and tracking, premium aging, and updating systems.
• Assist underwriters in processing all contract documentation accurately and on time.
• Verify pool members’ subjectivities and conduct database checks to support underwriters.
• Ensure the accuracy, completeness, and currency of data in elseco’s underwriting systems, both existing and new.
• Coordinate and oversee the training of Underwriting Support team members.
• Upon receiving policy documentation, book the policy in the Policy Operating System.
• Perform compliance checks relevant to each specific policy.
• Ensure all policies are booked with utmost attention to detail in the Policy Operating System or any designated system.
• Confirm that slips are signed as instructed by the underwriter, sent to the producer/broker, and appropriately filed, including slips, wordings, closings, email communications, and technical notes.
• Scan and send documents to brokers, producers, or cedents.
• Support Client Advocates and underwriters in managing and reporting country and regional aggregates, including data entry into elseco’s aggregation control systems and coordinating external partners while quality controlling their services.
• Upon receiving signed line confirmations from brokers, liaise with their accounting teams regarding the final premium calculations.
• On receipt of closings, confirm that the booked premium matches the premium indicated in the closings and that the confirmed line aligns with the line detailed in the closings.
• Ensure all policies are booked within 24 hours of confirming the signed line.
• Process and send endorsements within 24 hours and update them in the Policy Operating System.
• Maintain both hard and soft copies of all endorsements.
• Print and present new/renewal slips, endorsements, and relevant emails to Client Advocates and/or Dubai-based underwriters.
• Resolve reconciliations with brokers and ensure no outstanding balances persist beyond one month.
• Generate reports from the Policy Operating System or any new system as required.
• Collaborate with the Finance team to address aged debt and uncorrelated cash discrepancies.
• Undertake any additional tasks assigned by Client Advocates and/or Dubaibased underwriters.
• Prepare reports and management information (MI) for Head Line of Business weekly team meetings and monthly updates.
• Maintain a log of exceptions or errors related to data entry, documentation completeness, and compliance.
• Any other applicable duties or projects assigned by the management.
KNOWLEDGE AND SKILL REQUIREMENTS
• Minimum of 3 years’ relevant experience in insurance accounts, underwriting and claims support administration
• Qualification: Degree or diploma in a financial, mathematics or accounting related subject or professional qualification in insurance, eg. CII
• Computer literacy: Microsoft office
• Highly numerate
• Access, SQL and VBA knowledge is a plus
• General attitude: problem solver, self-driven and motivated to get a job done well. The role requires to be confident and to have the ability to operate in a dynamic and multicultural environment
• Communication: perfect English is a must. Articulate. Ability to communicate to all levels well
• Attention to detail, good judgement, and a hands-on approach are required
• Manage and provide guidance to Energy Underwriting Support Team colleagues, ensuring the team operate as a cohesive team and meeting internal deadlines set by senior colleagues.
• Team player and willingness to get on and succeed.