Overview
Travel Consultant – Airline Specialist Jobs in Sharjah, UAE/Dubai at Marcopolo Holidays LLC.
Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers. From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements. Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude.
We pride ourselves on being the recipients of prestigious travel industry awards: MEA UAE Business Awards 2023 – Most Experienced Travel Agency in Sharjah; MEA UAE Business Awards 2024 – Travel Agency of the Year in Sharjah; LUXlife Awards 2024 – Best Premium Travel Agency in the UAE; T he Business Concept Customer Experience Awards 2024 – Best Travel Management Agency – Sharjah.
Job Description
Key Responsibilities
- Deliver Exceptional Customer Service (and Achieve Sales Targets):
Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives. - Provide Accurate Travel Counselling:
Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements. - Expert Ticketing:
Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans. - Stay Current on Travel Requirements:
Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences. - Foster Long-Term Relationships:
Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.
Requirements
- Education:
Bachelor’s degree in Travel/Tourism, Marketing, Sales, Business, or related field.
- GDS Proficiency:
Familiarity with at least one GDS system (Sabre preferred). - Communication
Skills:
Excellent written and verbal communication abilities; superior interpersonal and social skills.
- Detail-Oriented & Organized:
Capable of handling multiple bookings simultaneously without compromising accuracy. - Experience:
Prior work in a travel agency (minimum of 2 years preferred), especially in sales and operations for international airline ticketing.
- Knowledge: A solid understanding of passport, visa, and health requirements for international travel.
- Added Advantages:
Familiarity with CRM software, Office 365, and online booking platforms. - Personal travel experiences that enhance your ability to counsel clients.
- On-the-Job Training:
Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching. - Airline Seminars:
Participate in airline trainings & seminars to stay up to date on industry trends and new technologies. - Salary:
Commensurate with experience and performance in outbound leisure travel consulting. - Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship.
- Career Growth:
Opportunities to take on greater responsibility as you develop your skills and expertise.
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Title: Travel Consultant – Airline Specialist
Company: Marcopolo Holidays LLC.
Location: Sharjah, UAE/Dubai
Category: