Overview
Train Controller Jobs in Dubai, UAE/Dubai at Keolis.MHI
Job Description
Location:
Dubaï, AE, 114190
Brand: KEOLIS
Contract Type:
Permanent contract
The purpose of this position is to control, supervise and coordinate train operations to ensure the safety and availability of train services are delivered on the Dubai Metro.
Responsibilities
- Supervise and control the train movement on the main line using computerized tools to ensure trains adhere to predetermined schedules, monitor the movement of trains on the control console, assess delays, and implement changes to rectify situations, avoid trains bunching, and ensure safety of operations.
- Liaise with Roster Planner, Timetable Planner and Depot engineers to ensure availability of train and train crew to cater for unexpected events.
- Report incidents, failures or events that impact safety and/or service performance to the Chief Controller in a timely and clear manner.
- Coordinate service start‑up and shut‑down with the Chief Controller, Engineering Controller, Depot Controller, and Train Crew Supervisor.
- Inform the Chief Controller of any operating conditions deviating from normal conditions.
- Direct Station Masters and Train Attendants during incidents and emergencies, monitor passenger levels at platforms via the CCTV system and regulate the service to mitigate capacity problems and overcrowding.
- Manage and modify the online timetable to cater for unexpected events.
- Perform shift and emergency duties when required.
- Perform and carry out other duties as instructed or directed by the Chief Controller and Control Centre Duty Manager.
Key Skills
- Good literacy and analytical skills.
- Ability to understand complex systems and possess good IT skills.
- Good communication skills and ability to manage multiple tasks efficiently and work productively in a fast‑paced, team‑oriented environment.
- Strong organisational skills, detail oriented, and ability to handle multiple priorities.
Experiences
- Minimum of 2 years, preferably 3 years, of work experience as a traffic controller or traffic planner in a railway, airport or urban traffic control setting.
- Thorough understanding of train operation controls such as train supervision, train regulation, manual route settings and associated activities in a central control room environment.
Educational Qualifications
- Ideally a degree holder or a high diploma of post‑secondary education in a related discipline.
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Title: Train Controller
Company: Keolis.MHI
Location: Dubai, UAE/Dubai
Category: