Overview
Title Patient Administrator/Emirati Jobs in Abu Dhabi, UAE/Dubai at Mediclinic Middle East
Workplace Type
Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates
Closing Date
Number of positions: 1
Recruiter name
Rami Alsaman
Reference number
72865
MAIN PURPOSE OF JOB
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role
KEY RESPONSIBILITY AREAS
- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
Required Education
- Essential:
Completed secondary school education (Grade 12) - Desired:
Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
Required Experience
- Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
- Desired:
Experience in a Contact Centre or Healthcare environment
Required
Job Skills And Knowledge
- Computer literacy and proficiency in MS Office applications
- CRM (customer relations management) software applications
- Hospital information systems
- Knowledge of company policies and emergency codes
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
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Title: Title Patient Administrator/Emirati
Company: Mediclinic Middle East
Location: Abu Dhabi, UAE/Dubai
Category: