Overview
Telesales Executive Jobs in Dubai, United Arab Emirates at Combuzz HR Solutions
Title: Telesales Executive
Company: Combuzz HR Solutions
Location: Dubai, United Arab Emirates
Job Title: Telesales Executive
Department: Sales
Location: Dubai Silicon Oasis, UAE
Employment Type: Full-time
Salary: AED 3,000 – 4,000 + incentive structure
Visa: Own Visa/Freelance
Benefits: Medical Insurance, Annual Leave, Annual Air Ticket (as per UAE Standard law).
Language preferences: English/Hindi/Telugu/Tamil/Kannada/Malayalam/Nepalese/Sinhalese/Tagalog
Job Summary
We are seeking a motivated and results-driven Telesales Executive to generate sales by contacting potential and existing customers over the phone. The ideal candidate will have excellent communication and negotiation skills, a customer-focused approach, and the ability to achieve sales targets while maintaining strong client relationships.
Key Responsibilities
- Conduct outbound calls to potential clients across various industries in the UAE.
- Promote the company's recruitment, outsourcing, payroll, and HR consulting services.
- Generate qualified leads and schedule appointments for the Business Development team.
- Build and maintain a database of prospective clients.
- Understand client hiring needs and introduce suitable HR solutions.
- Follow up with potential clients through calls, emails, and WhatsApp.
- Maintain accurate records of all interactions in the CRM system.
- Achieve daily, weekly, and monthly call and lead generation targets.
- Develop and maintain strong relationships with prospective clients.
- Coordinate with the recruitment and business development teams to ensure smooth client onboarding.
- Stay updated on UAE recruitment trends, labor market developments, and competitor services.
- Prepare daily and weekly activity reports.
Requirements
- Bachelor's degree or Diploma in Business Administration, Marketing, or a related field.
- 1–3 years of experience in telesales, telemarketing, lead generation, or inside sales.
- Experience in the UAE market is highly preferred.
- Excellent verbal communication and negotiation skills.
- Confident in making a high volume of outbound calls.
- Strong interpersonal and relationship-building skills.
- Ability to work under pressure and achieve sales targets.
- Basic knowledge of recruitment and HR outsourcing services is an advantage.
- Proficiency in Microsoft Office and CRM software.
Key Performance Indicators (KPIs)
- Number of outbound calls made per day.
- Lead conversion rate.
- Monthly sales revenue achieved.
- Customer follow-up and retention rate.
- Achievement of individual sales targets.
- Customer satisfaction and service quality.