Overview
Telecaller Jobs in Al Barsha at XTL MARINE LLC
Job Title: Telecaller (Female)
Location: Al Barsha, Dubai
Job Type: Full-Time | Permanent
Work Location: In-House (Al Barsha, Dubai)
We are looking for a confident and enthusiastic Female Telecaller to join our admissions team. The ideal candidate should have excellent communication skills and experience in telemarketing, lead generation, and customer follow-up. The primary responsibility is to convert inquiries into student enrollments through effective communication.
Key Responsibilities
- Handle incoming and outgoing calls professionally.
- Respond to inquiries received via phone, WhatsApp, website, and social media.
- Follow up with prospective students and parents regarding courses, trial classes, and admissions.
- Convert inquiries into student enrollments through regular follow-ups.
- Maintain accurate records of leads, inquiries, and admissions.
- Follow up on course renewals and continuing student registrations.
- Send reminders for upcoming renewals, trial classes, and registrations.
- Coordinate with the admissions team to ensure a smooth enrollment process.
- Achieve monthly lead conversion and enrollment targets.
Requirements
- Previous experience as a Telecaller, Telemarketing Executive, or Customer Service Executive.
- Strong communication and persuasion skills in English (additional languages are an advantage).
- Experience in lead generation and customer follow-up.
- Basic computer knowledge and proficiency in Microsoft Office.
- Ability to work independently and achieve targets.
- Positive attitude and excellent customer service skills.
Job Type: Permanent
Work Location: In person (Al Barsha, Dubai)
Office Hours:
Monday to Friday: 2:00 PM – 8:00 PM (Wednesday Off)
Saturday & Sunday: 10:45 AM – 6:30 PM
Work Location: In person
Title: Telecaller
Company: XTL MARINE LLC
Location: Al Barsha