Overview
Technology Services Controller; Network & Telecom Jobs in Doha, Qatar at Qatar Airways Group
Position: Technology Services Controller (Network & Telecom)
Technology Services Controller (Network & Telecom) About the role
This role will support the Project & Operational activities ensuring that multiple services offered over the Network and Telecom Infrastructure are secured and available 24/7 for airport operations.
Key responsibilities
- Support the 24×7 Telecom operations and provide technical support for Private 4G/5G and Cisco’s unified communication and collaboration infrastructure.
- Maintain design, configuration and Standard Operating Procedure documentation for Telecom infrastructure.
- Plan & design Telecom and Unified collaboration Infrastructure in line with latest technology trends and optimization which includes site surveys, Cellular coverage and capacity planning.
- Conduct Root Cause Analysis of reported incidents in Telecom and collaboration technologies and ensure corrective actions are implemented in line with change management process.
- Contribute to the design, implementation and operations of airport private 4G/5G networks.
- Ensure continual improvement in the services by identifying and assessing innovative products/features that can offer new or improved capability to enhance customer experience.
- Secure the Telecom and Collaboration infrastructure to protect the airport network from unauthorized access and threats. Periodically update and maintain security measures.
- Support Telecom projects and ensure compliance with established procedures, quality standards and methods to achieve targets of quality, cost, business benefits and timelines.
- Liaise with external suppliers and internal teams involved in both projects and operational maintenance of systems to meet business requirements.
About you
- Minimum bachelor’s degree or Diploma in Electronics Engineering/Telecommunication/Computer Science or equivalent technical qualification.
- Minimum 5-6 years of relevant job experience required.
- Experience working in Large Enterprise or Telecom Service Provider.
- Mandatory CCNP in Unified communication / 4G/5G professional Certifications or equivalent.
- Hands‑on implementation and support experience in managing large enterprise private 4G/5G/Cisco’s unified communication and collaboration infrastructure.
- Excellent troubleshooting skills in resolving complex issues related to connectivity, interference, and security using industry standard tools.
- Good written and spoken English.
- Strong knowledge in routing, switching, and telecom infrastructure, including RAN, in‑building solutions, and IoT.
Preferred
- In depth knowledge on Telecom technologies and hands‑on experience in configuring Telecom technologies Telecom Core/Unified collaboration solution.
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Title: Technology Services Controller; Network & Telecom
Company: Qatar Airways Group
Location: Doha, Qatar
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