Overview
Technical Systems Supervisor Jobs in Riyadh, Riyadh, Saudi Arabia at Awtad
Title: Technical Systems Supervisor
Company: Awtad
Location: Riyadh, Riyadh, Saudi Arabia
This position entails the direct supervision of the operation and maintenance of advanced technical systems across multi-purpose facilities, including surveillance systems, access control, smart gates, parking systems, and network infrastructure. The role serves as a key link between operational teams and technology vendors, ensuring system readiness, uptime, and performance. The candidate is expected to take the initiative, maintain high technical standards, and continuously propose improvements that enhance service efficiency and user experience.
Responsibilities
Operate and monitor technical systems such as surveillance, access control, smart gates, and parking systems
Manage and maintain the internal network infrastructure, ensuring stability and security
Supervise the operation and maintenance of BMS systems and server rooms
Handle system faults and coordinate with vendors for maintenance and technical support
Monitor system licenses and perform regular updates and preventive maintenance
Prepare periodic reports on system performance and technical issues
Supervise the implementation of new systems or upgrades
Manage access permissions for users, visitors, and vehicles
Coordinate with security and maintenance teams to ensure seamless system integration
Train users and internal teams on technical systems and procedures
Manage relationships with technical service providers and ensure contractual compliance
Propose and implement technical enhancements to improve operational efficiency and service quality
Requirements
Bachelor’s degree in Information Systems, IT, Computer Engineering, or a related field
Minimum of 5 years’ hands-on experience in a similar operational environment
Proficient in managing surveillance systems, access control, smart gate operations, and network administration
Experience with Building Management Systems (BMS)
Strong skills in troubleshooting, technical reporting, and vendor management
Ability to work under pressure and coordinate with diverse teams
Benefits
Private Health Insurance
Paid Time Off
Training & Development
Performance Bonus