Overview
Technical Support/Spanish Speaker Jobs in Qatar at TalentWorldGroup Plc.
Position: Technical Support (Spanish Speaker)
Job Title:
Native Spanish Customer Support Agent
At Talent World Group , we are a revolutionary multilingual cloud contact center committed to reinventing professional home-based work and building the workplace of the future. We offer flexible, long-term, and rewarding opportunities for driven professionals worldwide.
Position Overview
We are seeking experienced, technically skilled professionals to join our remote call center operations. Native-level fluency in Spanish (EU) is required. This role involves providing first-level support through inbound and outbound services, acting as the primary contact for customers seeking assistance with our products, services, or technical issues.
Key Responsibilities
Respond to and manage incoming customer requests via phone
Serve as the first point of contact for technical inquiries and support
Provide quick, prioritized assistance to key customers
Manage call-back services and follow-up communications
Log and classify all customer interactions
Analyze call data and report on service activity and feedback
Monitor real-time call center operations
Maintain call history and resolution records
Support documentation and internal communication
Coordinate external communications with relevant institutions or partners
Ideal Profile & Requirements
Technical background with experience in electronics, machinery, or industrial sectors
Proficiency in Salesforce and standard office software
Strong communication skills, good phone etiquette, and discretion
Familiarity with formal business protocols
Fluent in English and native-level in Spanish (EU dialect)
Required Tools
Broadband wired internet connection
Hardware: at least 8GB RAM, 1920×1080 screen, wired USB headset
Operating System:
Windows 11 or later, Mac OSX 13 or later
Work Schedule
4-5 hours daily, with potential for full-time
Between 09:00 and 18:00 CEST, Monday to Friday
What We Offer
100% remote work environment
Flexible, project-based assignments
Gamification program with bonuses and paid holidays
Join Us
If you are tech-savvy, organized, and passionate about customer service, apply now to be part of a dynamic team shaping the future of remote work. Final date to receive applications: 23/05/2025.
Additional Benefits
Opportunities for learning and growth
Leadership roles
Excellent work culture
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Title: Technical Support/Spanish Speaker
Company: TalentWorldGroup Plc.
Location: Qatar
Category: Customer Service/HelpDesk (Technical Support, HelpDesk/Support, Bilingual, Customer Service Rep)
