Overview
Technical Support Jobs in Dubai, UAE at Ducont Systems FZ LLC
Responsibilities:
Identifyinghardware and softwaresolutions.
Troubleshooting technicalissues.
Diagnosing and repairingfaults.
Resolving networkissues.
Installing and configuring hardware andsoftware.
Speaking to customers to quickly getto the root of their problem.
Providing timelyand accurate customer feedback.
Talkingcustomers through a series of actions to resolve aproblem.
Following up with clients to ensurethe problem is resolved.
Replacing or repairingthe necessary parts.
Supporting the roll-out ofnew applications.
Providing support in the formof procedural documentation.
Managing multiplecases at one time.
Testing and evaluating newtechnologies.
Conducting electrical safetychecks on equipment.  Key Skills   Support,Technical
Employment Type
:
Full-time Department /
Functional Area:
ITSoftware
Experience:
3 Years – 0
Years years  Gender:  Male Vacancy:  1  Joining Date:
Mon, 30 Dec 2024
Title: Technical Support
Company: Ducont Systems FZ LLC
Location: Dubai, UAE
Category: Customer Service/HelpDesk (Technical Support, HelpDesk/Support)