Overview

Technical Support Jobs in Dubai, UAE at Ducont Systems FZ LLC

Responsibilities:

Identifyinghardware and softwaresolutions.

Troubleshooting technicalissues.

Diagnosing and repairingfaults.

Resolving networkissues.

Installing and configuring hardware andsoftware.

Speaking to customers to quickly getto the root of their problem.

Providing timelyand accurate customer feedback.

Talkingcustomers through a series of actions to resolve aproblem.

Following up with clients to ensurethe problem is resolved.

Replacing or repairingthe necessary parts.

Supporting the roll-out ofnew applications.

Providing support in the formof procedural documentation.

Managing multiplecases at one time.

Testing and evaluating newtechnologies.

Conducting electrical safetychecks on equipment.  Key Skills   Support,Technical

Employment Type

:

Full-time Department /

Functional Area:

ITSoftware

Experience:

3 Years – 0

Years years  Gender:  Male Vacancy:  1  Joining Date:

Mon, 30 Dec 2024

Title: Technical Support

Company: Ducont Systems FZ LLC

Location: Dubai, UAE

Category: Customer Service/HelpDesk (Technical Support, HelpDesk/Support)

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