Technical Analyst-Mobile App

Qualifications & Experience

Essential

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years as a Technical Analyst or Business Systems Analyst on digital products, ideally consumer-facing mobile apps.
• Strong requirements-engineering skills: BRD/FRD, user stories, acceptance criteria, and process/data modelling (BPMN, UML).
• Solid understanding of mobile app architecture and the mobile development lifecycle (iOS/Android, Flutter or React Native).
• Hands-on experience defining API / integration specifications (REST/GraphQL, JSON), reading API documentation, and producing data mappings.
• Understanding of integration patterns (API-led, event-driven), microservices, and middleware.
• Experience analysing enterprise system integrations such as ticketing, POS, CRM, identity, or e-commerce.
• Comfortable working in Agile/Scrum with tools such as Jira, Confluence, and Figma.
• Excellent analytical, problem-solving, communication, and documentation skills.

Desirable

• Cloud awareness (Microsoft Azure) and familiarity with API-management platforms.
• Experience in attractions, hospitality, retail, travel, or e-commerce.
• Knowledge of identity/CIAM, payments (PCI-DSS), and data privacy (UAE PDPL, GDPR).
• SQL and hands-on data analysis.
• Certifications such as CBAP/CCBA, Agile/Scrum, or equivalent.
• Arabic language skills.

Core Competencies