Overview
Team Leader (Fulfillment) Jobs in الرياض at SALASA
About the company
Salasa is a leader in the logistics and supply chain solutions for e-Commerce merchants. Over the past years Salasa has worked with over 500 brands across 15 categories.
Salasa has a vision "To be a leading eCommerce enabler delivering innovative and value driven solutions through a simplified supply chain.".
And a mission "To build and shape the future of eCommerce in the region by providing innovative and sustainable end to end products and solutions.”
We operate with four core values:
- Innovation.
- Customer-centricity.
- Scalability.
- Integrity.
Salasa has two sets of offerings:
A. Offline:
- Mega fulfillment centers: large-scale facilities to receive stocks of our clients, store them, prepare orders and dispatch them.
- Darstores: small warehouses distrubuted across main cities to do on-demand delivery and two-hour delivery.
- Last mile delivery: through our own subsidiary or aggregator option.
- Bonded-zones (new): custom-free areas where merchants can store their products withouth the need for licenses and registrations.
- Cross-border (new): enabling merchants from anywhere in the world to ship to anywhere in the world.
B. Online: Salasa One (order management system) with integrations with online web stores such as Zed, Salla and Shopify and with warehouse management systems and transport management system. This is the one-stop-shop for our clients to manage their processes and supply chain end-to-end.
Key Responsibilities:
- Supervise and manage the full shift operations, ensuring all tasks are executed efficiently.
- Monitor key operational KPIs such as pick, stow, and dispatch SLAs.
- Resolve day-to-day inbound and outbound challenges to maintain workflow continuity.
- Utilize laptops and basic Excel functions effectively; familiarity with Amazon tools is a plus.
- Coach and provide constructive feedback to associates to drive performance and adherence to standards.
- Oversee customer and vendor return processes.
- Manage ASIN consolidation and enforce proper inventory storage protocols.
Qualifications:
- Bachelor’s degree or equivalent.
- Minimum 2 years of experience in a fulfillment or warehouse environment, preferably in a leadership role.
- Proficiency in Excel, Outlook, and strong reporting and communication skills.
- Good command of English (written and spoken).
- Problem-solving mindset with attention to operational details
Title: Team Leader (Fulfillment)
Company: SALASA
Location: الرياض
