Overview
Team Lead – Ecommerce and Customer Support – Tamil Jobs in Al Qusais at Black Tulip Flowers
The company provides free shared bachelor accommodation and transportation.
Experience in managing Ecommerce Team and Customer support team.
Preferred Master’s degree in marketing, Business Administration, E-commerce, or a related field and must have any certification in Digital Marketing/ E-Commerce.
Advanced proficiency in SEO, SEM, PPC, and social media platforms.
Job Purpose:
- Digital Marketing
- Brand Promotion
- Cross Branding
- Product Launch
- Client Management
- Customer Relationship
- Customer Retention
Primary duties and responsibilities:
The ideal candidate will possess deep expertise in digital marketing, operational excellence, brand strategy, and product lifecycle management.
This role demands a balance of technical proficiency, team leadership, and market insight to drive growth, engagement, and customer satisfaction.
- Identify potential leads, evaluate, and qualify prospects.
- To follow up on regular basis to nurture relationship with current contacts and new prospects.
- Develop business with existing Vendors and build clientele base for expansion of categories of products.
- Identifying areas for development and make proposal on the same.
- Develop a long-term business strategy and foster growth in assigned key areas.
- Submit daily report to reporting in-charge on daily meetings, follow ups, cold callings, and contract signing.
- Create weekly / monthly forecasts and weekly / monthly reports on market performance.
- Maximize the networking opportunities and awareness by regular meetings and surveys and develop a further network of contacts.
- MIS reporting
- Perform other duties as and when assigned
Job Types: Full-time, Permanent
Application Question(s):
- Do you have experience in handling ecommerce and customer support team?
Experience:
- Ecommerce Development: 8 years (Required)
Language:
- Tamil (Required)
Work Location: In person
Title: Team Lead – Ecommerce and Customer Support – Tamil
Company: Black Tulip Flowers
Location: Al Qusais
