Overview
Tea Master Jobs in Doha, Qatar at Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st-century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
Mandarin Oriental, Doha
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage withmoderndesign. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art, and a short distance to thebusiness district, West Bay.
At Mandarin Oriental, Doha, we welcome colleagues with the passion to deliver the best service and exceed our guests’ expectations.
Main Responsibilities
Have a good understanding of the outlet’s concept, menus, and all other facilities the hotel offers in order to recommend and verbally explain those to the guests.
Enforce and monitor that all operational standards, as per our policies, SOP, and quality measures are in place at all times.
Extensive knowledge of teas, particularly details about tea varieties, harvest times, origin of the tea, structure, aroma, flavor, and fermentation process.
Support the Assistant Manager and Supervisors in taking tea orders, recommending tea, and performing tea ceremonies while assisting in the service if necessary.
Provide adequate tea suggestions depending on guest preferences and give recommendations in a positive and friendly manner, promoting andupsellingtea if appropriate.
Assist the Restaurant Manager in maintaining and organizing appropriate stock levels and sufficient inventory for daily usage, and monitor the tea storage.
Ensure all equipment, inventory, and utensils needed for tea service are in proper condition at all times and list all broken items into the outlet breakage list, following up on all maintenance defaults affecting service.
Requirements
Experience as a Tea Master in a high-volume restaurant or bar with the highest levels of service.
International work experience in at least two of the following regions:
Asia, Europe, North America, and preferably the Middle East.
Ability to understandguest needsand deliver superior customer service.
Excellent verbal and writtencommunication skillsin Mandarin.
Verbal and writtencommunication skillsin English/Arabic or other languages are preferred.
If you are interested in joining our team,apply today!
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Title: Tea Master
Company: Mandarin Oriental Hotel Group
Location: Doha, Qatar
Category: Restaurant/Food Service, Customer Service/HelpDesk
