Overview
Support Engineer; Arabic Jobs in Doha, Qatar at Arab Solutions
Position: Support Engineer (Arabic)
Job Title: Support Engineer
Location: Doha, Qatar
Language Requirement: Arabic (Mandatory)
Experience: 3–5 Years
Job Summary
We are looking for a skilled and proactive Support Engineer to join our team in Doha. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring smooth IT operations. This role requires strong problem-solving skills, customer focus, and fluency in Arabic.
Key Responsibilities
- Provide technical support to end-users for hardware, software, and network-related issues
- Diagnose, troubleshoot, and resolve IT incidents in a timely manner
- Manage and track support tickets through the ticketing system
- Install, configure, and maintain systems, applications, and devices
- Collaborate with internal teams to resolve complex technical issues
- Perform system monitoring and ensure high availability of services
- Document issues, solutions, and standard operating procedures
- Support system upgrades, patches, and maintenance activities
- Ensure compliance with IT policies and security standards Required
Skills & Qualifications
- 3–5 years of experience in IT Support / Technical Support roles
- Strong knowledge of:
- Networking fundamentals (LAN/WAN, TCP/IP, DNS, DHCP)
- Experience with ticketing tools (e.g., Service Now, Jira, or similar)
- Good understanding of hardware and software troubleshooting
- Excellent communication skills in Arabic (mandatory) and basic English
- Strong analytical and problem-solving abilities
Preferred Qualifications
- Relevant certifications (e.g.,
CompTIA A+, Network+, Microsoft Certifications
) - Experience in enterprise or managed service environments
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Title: Support Engineer; Arabic
Company: Arab Solutions
Location: Doha, Qatar
Category: