Overview
Student Support Executive Jobs in Dubai, Dubai, United Arab Emirates at ASTI ACADEMY
Title: Student Support Executive
Company: ASTI ACADEMY
Location: Dubai, Dubai, United Arab Emirates
Job Role:
The Student Support Executive is responsible for assisting students with admissions, enrollment, documentation, visa-related matters, academic support, and general student services to ensure a smooth and positive student experience.
Key Responsibilities:
- Respond to student inquiries via phone, email, WhatsApp, and other channels.
- Assist with admissions, enrollment, onboarding, and course registration.
- Maintain accurate student records and documentation.
- Follow up on pending documents, payments, and attendance.
- Support students with learning platforms and student portals.
- Assist with student visa applications, renewals, cancellations, and related documentation.
- Coordinate with relevant departments to resolve student concerns.
- Support orientations, examinations, workshops, and student events.
- Prepare reports and perform administrative tasks as assigned.
Requirements:
- Bachelor's degree in any discipline.
- 2–3 years of experience in student support, customer service, administration, or a related field.
- Strong communication, interpersonal, and organizational skills.
- Proficiency in Microsoft Office applications.
- Knowledge of UAE student visa procedures is preferred.