Overview
Student Life Coordinator Jobs in Dubai, United Arab Emirates at Tetr College of Business
Title: Student Life Coordinator
Company: Tetr College of Business
Location: Dubai, United Arab Emirates
Location. Dubai, UAE & Gurgaon, India — travel required each term
Reports To. Function Manager (Student Life)
Level. Entry-level
Type. Full-Time
About Tetr College of Busines
sTetr College of Business is an innovative undergraduate program under Masters' Union, designed to cultivate the next generation of business leaders and entrepreneurs. With a strong focus on experiential learning, industry immersion, and a future-forward curriculum, we equip students with the skills and mindset needed to thrive in the dynamic global business landscape
.
The Opportuni
tyThis is a generalist welfare role with real depth. You will handle everything from a student's first-week anxiety to a complex medical escalation, and you will help design the systems and content that stop those issues from compounding. You work alongside a second SWM as part of a six-person regional team that travels and operates together across Dubai and Indi
a.The purpose of welfare at Tetr is student development. You are not managing problems. You are helping students build the capacity to navigate challenge, ask for support, and grow through difficulty. That distinction shapes everything from how you respond to a welfare case to how you design a check-in sessio
n.
What You Will Achi
eveBy the end of your first term in this role, you will ha
- ve:Built trusted relationships across a cohort of over 300 students so that they come to you before situations escal
- ateManaged a caseload of welfare cases from first contact through to resolution, with clean documentation through
- outCo-designed and delivered orientation programming and term events with the Regional H
- eadContributed to at least one SOP or process improvement that makes the team's welfare response faster or clea
- rerCompleted Mental Health First Aid certification if not already h
eld
What You Will
Own
Student Welfare and Su
pportYou are the first point of contact for student welfare concerns across the cohort: academic stress, mental health, interpersonal conflict, health issues, homesickness, financial difficulty. You triage, document, escalate where needed, and follow through until cases are genuinely resolved. You also look for students who are struggling before they come forward, because early identification and early action are part of the job. You support initial behavioural intervention and student conduct intake, escalating to the Regional Head where requ
ired.
Orientation and Programme De
liveryYou co-design and deliver orientation programming with the Regional Head, contributing to the shape and content, not just the execution. You run student-facing sessions, workshops, and community events throughout the term. You contribute to cultural and business immersion programme delivery in each co
untry.
Community and Communi
cationsYou manage day-to-day student communications: proactive updates, welfare check-ins, event coordination across channels. You support Student Council engagement and act as a liaison between students and the wider Tetr team. You help build and sustain clan culture, cross-cohort connection, and a sense of belonging at every stage of th
e term.
Systems and Docum
entationYou maintain accurate welfare case records, student documentation, and term trackers. Your documentation should be usable by someone else without a briefing from you. You contribute to SOP development, flag process gaps to the Regional Head, and participate in post-term retrospectives with findings that feed the next term's p
lanning.
What We Need
From You
- Essential1-3 years in student welfare, student experience, counselling support, programme management, or a directly related role in higher education or youth-facing org
- anisationsStrong interpersonal skills. You can build trust quickly with students from many different countries and cultural b
- ackgroundsOrganised and documentation-
- conscious.Understanding of international student adjustment patterns: culture shock, identity dislocation, the emotional arc of a first t
- erm abroadAble to hold emotionally demanding situations without burning out. You know your limits and escalate app
- ropriatelyComfortable with ambiguity and a reactiv
- e caseloadWilling and able to travel and live across two countries for the aca
- demic yearDegree in psychology, education, human development, or a rel
ated fiel
- d
DesirableMental Health First Aid certification (required within 60 days if not al - ready held)Experience working in multicultural or internationally distributed
- programmesFamiliarity with student conduct and behavioural interventio
n processes
Wor
king at TetrYou will work as part of a six-person regional team that travels and operates together across two countries. The environment is fast-moving. The Regional Head provides direction and oversight, but you will have day-to-day autonomy in how you manage your student relationships and yo
ur caseload
.
ProgressionStudent Welfare Managers who develop strong systems-thinking and team leadership skills are the natural pipeline for Regional Head roles a
s Tetr grows.