Overview

Store Sales Manager Jobs in Doha, Qatar at Match | ماتش

Title: Store Sales Manager

Company: Match | ماتش

Location: Doha, Qatar

Key Accountabilities:

• Oversee and manage the daily functioning of the store, including opening and closing procedures and ensuring adherence to company policies.

• Monitor sales performance, identify trends, and implement strategies to meet or exceed sales targets.

• Ensure all customers receive excellent service and handle complaints, inquiries, and issues professionally.

• Monitor stock levels, order new products, process shipments, conduct stock counts, and maintain accurate inventory records to prevent stockouts and losses.

• Ensure the store is clean, organized, and visually appealing with proper displays and signage.

• Prepare work schedules and delegate tasks to team members to ensure proper coverage and productivity.

• Recruit, hire, train, coach, and motivate store staff to improve their performance and skills.

• Monitor staff performance, provide feedback, and conduct performance reviews.

• Implement and enforce security measures to protect employees, customers, and store assets.

• Maintain accurate records, including sales reports and expense reports, and manage cash handling procedures.

• Performs any work requested by the direct manager.

Qualifications:

Bachelor degree in business, management, or a related field.

+5 Years experience involves a blend of leadership, operational, and customer-facing skills.

Skills:

Both verbal and written, for interacting with staff, customers, and stakeholders.

Guiding and motivating a team to meet and exceed targets.

Training and developing employees to improve performance.

Mediating disputes and resolving issues between staff or customers.

Handling customer complaints, inquiries, and ensuring a positive experience.

Understanding and implementing sales techniques to drive revenue.

Maintaining order and attention to detail in a store environment.

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