Overview
Sr Solution Consultant Jobs in Riyadh, Saudi Arabia at ServiceNow
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our Solution Consulting team, you will have a significant impact on our future success by supporting Employee Experience, Customer Workflow, and ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical role requiring the ability to go wide and deep on solution delivery and positioning during sales cycles.
What you get to do in this role:
Support product sales as a technical and domain expert for a client-facing sales team.
Lead discovery workshops to identify customer challenges and give product demonstrations to align solutions with customer needs.
Address product feature and technical questions from customers, channel partners, and colleagues.
Guide strategic programs in top accounts, including customer journey sessions for roadmaps and outcome agreements.
Provide feedback to product management about potential product enhancements based on customer needs.
Share best practices and reusable assets with other Solution Consultants to improve team efficiency and quality.
Stay informed on competitive analysis and market differentiation.
Support marketing events such as executive briefings, conferences, user groups, and trade shows.
Qualifications
To be successful in this role, you have:
Experience in integrating AI into work processes, decision-making, or problem-solving, including using AI tools, automating workflows, or analyzing AI-driven insights.
Proficiency with the Service Now platform or similar cloud software solutions.
Experience collaborating with product management, marketing, partners, and professional services.
Territory management skills, including pipeline development and working with sales teams to ensure execution excellence.
Willingness to travel.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and a big dreamer is an exceptional candidate!
Additional Information
We embrace a flexible and trusting approach to distributed work. Work personas (flexible, remote, or in-office) are assigned based on role requirements. Learn more here.
Equal Opportunity Employer
Service Now is committed to equal opportunity employment. All qualified applicants will be considered without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or any other protected category. We also consider applicants with arrest or conviction records in accordance with legal requirements.
Accommodations
If you require a reasonable accommodation during the application process, please contact [email] for assistance.
Export Control Regulations
Some positions may require compliance with export control laws, including obtaining necessary government approvals. Employment is contingent upon obtaining any required export licenses or approvals.
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Title: Sr Solution Consultant
Company: ServiceNow
Location: Riyadh, Saudi Arabia
Category: IT/Tech (Business Development, IT Consultant)
