Overview

Spa Treatment Manager Jobs in Jeddah, Saudi Arabia at RAFFLES

We are seeking a professional and decisive Spa Treatment Manager to join our luxury wellness facility in Jeddah, Saudi Arabia. The ideal candidate will lead our team of spa therapists, ensuring exceptional customer experiences and maintaining the highest standards of service.

Responsibilities

Oversee daily spa operations, including scheduling, inventory management, and treatment room preparation

Lead, train, and motivate a team of spa therapists to deliver outstanding customer service

Develop and implement spa treatment protocols and standard operating procedures

Manage budgets, financial reporting, and cost control measures

Ensure compliance with health and safety regulations and industry best practices

Create and execute marketing strategies to promote spa services and increase revenue

Handle customer inquiries, feedback, and resolve any issues promptly and professionally

Stay updated on industry trends and introduce innovative treatments and services

Collaborate with other departments to enhance the overall guest experience

Maintain and improve the quality of spa facilities and equipment

Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or related field

Minimum 5 years of experience in spa management or related field

Proven track record in team leadership and development

Experience in luxury hospitality industry

Extensive knowledge of spa treatments, wellness practices, and industry trends

Strong financial management skills, including budgeting and cost control

Excellent customer service and interpersonal skills

Proficiency in spa management software and Microsoft Office Suite

Ability to work flexible hours, including weekends and holidays

Strong problem-solving and decision-making skills

Excellent written and verbal communication skills in English;
Arabic language skills are a plus

Title: Spa Treatment Manager

Company: RAFFLES

Location: Jeddah, Saudi Arabia

Category: Business (Event Manager / Planner)

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