Overview
Spa Receptionist Jobs in Riyadh, Saudi Arabia at Four Seasons Hotels and Resorts
Join us to apply for the
Spa Receptionist
role at
Four Seasons Hotels and Resorts
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia’s vibrant capital, soaring over the city in the iconic Kingdom Tower. Four Seasons Hotel Riyadh features redesigned interiors that bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
Purpose
The Spa Receptionist plays a crucial role in delivering exceptional customer service and ensuring smooth spa operations. Responsibilities include greeting guests warmly, answering inquiries about spa services and products, and contributing to a positive guest experience.
Main Tasks and Responsibilities
Follow proper payroll and key procedures.
Provide a warm, friendly, and professional welcome to all guests.
Coordinate guest’s lifestyle assessments with therapists.
Ensure all relevant Spa employees receive guest information and updates.
Adhere to reporting systems in a timely manner.
Handle billing procedures accurately and reconcile funds at shift end.
Complete opening and closing procedures as per checklists.
Schedule reservations and monitor treatment and staff availability to ensure prompt service.
Organize scheduling to maximize efficiency and profitability while meeting client needs.
Assist with administrative duties such as purchasing, receiving, and inventory reporting.
Respond to all phone, email, and written inquiries before shift end.
Maintain cleanliness and a welcoming environment in the Spa Reception area and surrounding facilities.
Demonstrate professionalism in punctuality, grooming, and manners.
Comply with health and safety laws and procedures, including fire and evacuation protocols.
Attend necessary training courses.
Prepare the reception area for incoming shifts and record handover information.
Ensure availability of Spa literature for guest inquiries.
Perform other tasks as assigned by the Spa or Hotel Manager.
Confidentiality
Maintain confidentiality of company, guest, and employee information at all times, as outlined in the Employee Handbook.
Additional Details
Seniority level:
Not Applicable
Employment type:
Full-time
Job function:
Administrative
Industries:
Travel Arrangements and Hospitality
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Title: Spa Receptionist
Company: Four Seasons Hotels and Resorts
Location: Riyadh, Saudi Arabia
Category: Hospitality / Hotel / Catering (Front Desk/Receptionist, Guest Services, Hospitality & Tourism, Customer Service Rep)
