Overview
Services Officer Jobs in Doha, Qatar at QAFAC
Position: Employee Services Officer
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To perform administrative clerical office work supporting the activities of the team within which the role operates. Includes maintaining registers, PC database and employee personal files.
Duties/ Responsibilities:
Information Management:
Receive, file, classify, consolidate and/or summarize documents and information, maintaining records of documents processed according to standard procedure for use by management.
Compile a variety of regular reports, memos, etc., in accordance with standard operating procedures for use by management.
Prepare and compile papers/documentation for the department, ensuring they are completed and prepared in a timely manner. Maintain a filing system, including a master file in classified and chronological order, while ensuring the safe custody of confidential files.
Ensure all documents and information are processed correctly and promptly.
Maintain accuracy and timeliness of reports.
Communication:
Contact customers, suppliers, or QAFAC employees both inside and outside the immediate work area to exchange information.
Provide feedback regarding the quality of interactions.
Personnel:
Track annual leaves and sick reports through systematic follow-up, maintain files, and ensure employees adhere to the allowed time frames.
Ensure availability of data and employee attendance records.
Prepare various allowances such as housing, furnishing, transportation, and education allowances in accordance with company policies and procedures.
Ensure compliance with company policies and procedures.
Handle important documents such as certificates and personnel files.
Process all documents, certificates, etc., correctly and promptly.
Follow operational procedures and instructions to ensure work is carried out in a controlled and consistent manner. Conduct audits for compliance with procedures and instructions.
Safety, Quality & Environment:
Follow all relevant safety, quality, and environmental procedures to ensure personal and team safety, and maintain minimum standards of product/service quality and environmental impact. Audit compliance to safety, quality, and environmental procedures.
Monitor frequency of safety incidents and near misses.
Required Skills/Abilities:
Minimum of 2–4 years of administrative experience involving organizing, follow-up, and coordination.
Ability to prepare simple administrative requests and reports.
Good organizing and coordination skills.
Strong record-keeping skills and knowledge of policies & procedures.
Education, Experience, and Others:
Bachelor’s degree in Human Resources, Business, Finance, or related field.
Five years of experience administering policy, compensation, or benefits programs.
Bilingual in English and Arabic.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Business Development, Administrative, and Other
Industries
Oil and Gas and Chemical Manufacturing
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Title: Services Officer
Company: QAFAC
Location: Doha, Qatar
Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry, Clerical)
