Overview
Services and Maintenance Coordinator Jobs in Jeddah, Saudi Arabia at Home Elevator Est | مؤسسة بيت المصاعد
Service & Maintenance Coordinator (Elevators) Position Overview
We are seeking a motivated and organized Service & Maintenance Coordinator to join our team. The successful candidate will play a key role in coordinating elevator maintenance activities, supporting field service teams, maintaining accurate documentation, and ensuring excellent communication with our clients.
This position is ideal for someone who is proactive, detail-oriented, eager to learn, and capable of managing multiple responsibilities in a fast-paced environment.
Key Responsibilities Service & Maintenance Coordination
- Coordinate and schedule preventive maintenance and service visits for elevator technicians.
- Contact clients to arrange, confirm, and notify them of upcoming maintenance visits.
- Follow up with clients regarding service requests, maintenance schedules, and visit outcomes.
- Assist in tracking maintenance activities and ensuring timely completion of scheduled work.
Documentation & Contract Management
- Prepare, edit, and maintain maintenance contracts using Microsoft Word.
- Organize and update service records, contracts, and technical documentation.
- Maintain accurate records on the company’s local server and filing systems.
- Ensure all maintenance documentation is properly archived and easily accessible.
Data Management
- Manage and update maintenance tracking spreadsheets using Microsoft Excel.
- Monitor service schedules, contract renewals, and maintenance records.
- Generate reports and summaries as required by management.
Office Administration
- Support day-to-day office operations and administrative activities.
- Coordinate office supplies and operational requirements.
- Assist management with administrative tasks and special projects when needed.
Qualifications & Requirements Essential Requirements
- Fluent in Arabic (written and spoken).
- Good command of English (written and spoken).
- Proficiency in Microsoft Office, particularly Microsoft Word and Microsoft Excel.
- Strong organizational and time management skills.
- Ability to maintain accurate records and documentation.
- Excellent communication and customer service skills.
Personal Attributes
- Positive attitude and professional demeanor.
- Strong problem-solving mindset.
- Enthusiastic and eager to learn new skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong follow-through.
- Reliable, proactive, and capable of managing multiple priorities.
Preferred Qualifications
- Previous experience in administrative coordination, maintenance coordination, customer service, or a similar role.
- Experience working with service teams, contractors, or technical field personnel is an advantage.
- Familiarity with the elevator industry is beneficial but not required.
What We Offer
- Opportunity to work in a growing and dynamic organization.
- Hands-on exposure to the elevator service and maintenance industry.
- Professional development and learning opportunities.
- Supportive and collaborative work environment.
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Title: Services and Maintenance Coordinator
Company: Home Elevator Est | مؤسسة بيت المصاعد
Location: Jeddah, Saudi Arabia
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