Overview
Service Coordinator Jobs in Dubai, United Arab Emirates at Confidential Careers
Title: Service Coordinator
Company: Confidential Careers
Location: Dubai, United Arab Emirates
Service repairs responsibilities
· Responsible to compile the service repairs tenders, make it signed by the After Sales manager , send it to the customer, monitor and react to customer’s answers, and create the order.
Service Contract & repairs invoicing and billing
· Accountable to process all contracts and chargeable service repairs jobs.
· Accountable to apply the invoicing rules so that the invoice content reflects the contractual agreement.
· Accountable to retrieve and include the attachments as required by the contract (signed visit sheet, customer purchase order…).
· Accountable to print and send the invoices and attachments
· Maintenance contract invoicing · Accountable to bill the contracts according to the contract billing schedules.
· Responsible of stopping and releasing invoices in case of specific salesperson instructions.
· Accountable to cancel invoices or create credit notes in case of contract modifications or cancellations
· Accountable to cancel invoices, create credit notes and send them to customers according to instructions from Sales Person or Maintenance engineer