Service Advisor Heavy Equipment Jobs in Doha, Qatar at MasterHR.com
Establish rapport and trust with customers.
Document vehicle problems by listening to customers describe them and by asking probing questions.
Road‑test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed.
Maintain extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointment/scheduling system to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.).
Maintain communication with the Workshop Controller and Technicians to obtain information on updates and status of repairs.
Offer additional maintenance and repair services to customers when appropriate.
Undertake additional related responsibilities as required.
Compensation & Benefits
Basic: 5500 Qrs
Car Allowance: 1000
Mobile: 250
Company provided accommodation (Single room Sharing Flat accommodation)
After 6 months:
Family Ticket
House allowance of 3300 Qrs
Qualifications
- Must be capable of handling dissatisfied customers and customers who are confused about repairs and costs of service.
- Good communication, spoken and written English, Arabic is a plus
#J-18808-Ljbffr
Title: Service Advisor Heavy Equipment
Company: MasterHR.com
Location: Doha, Qatar
Category:
