Overview

Senior IT Service Desk Engineer: ServiceNow & ITIL Expert Jobs in Abu Dhabi, UAE/Dubai at Halian | Managed Services, Recruitment Agency & Contract Staffing

Halian is seeking an IT Service Desk Engineer based in Abu Dhabi with 7+ years of experience for a 1-year contract extension opportunity. The role requires handling incident and service requests, triaging tickets, and ensuring SLA compliance while coordinating with IT teams.

Certification in ITIL and Service Now is preferred, with additional Microsoft 365/Intune skills advantageous. The ideal candidate will bring strong customer service, stakeholder management, and analytical thinking to a

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Title: Senior IT Service Desk Engineer: ServiceNow & ITIL Expert

Company: Halian | Managed Services, Recruitment Agency & Contract Staffing

Location: Abu Dhabi, UAE/Dubai

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