Overview
Senior IT Project Manager – Digital Transformation (Hospitality & Leisure) Jobs in Dubai, UAE at Black Pearl
Black Pearl is partnering with a leading organization in the UAE within the hospitality, leisure, and lifestyle sector to recruit a Senior IT Project Manager.
This role is ideal for a seasoned professional who has successfully led complex digital transformation and system implementation projects, particularly within hospitality, golf, or customer experience-driven environments.
Key Responsibilities
Project Management & Governance
Lead large-scale, cross-functional transformation projects across operations, finance, marketing, and IT
Develop and manage project plans, timelines, budgets, and risk mitigation strategies
Ensure projects are delivered on time, within budget, and aligned with business objectives
Establish governance frameworks, steering committees, and reporting structures
Drive project methodologies (Agile, Waterfall, or hybrid) and enforce best practices
Manage change control processes, ensuring proper approvals and documentation
Coordinate architecture and integration reviews for new systems
Systems Implementation
Oversee full lifecycle implementation of systems such as PMS, POS, CRM, Tee Sheet systems, and ERP integrations
Manage integrations with mobile applications, loyalty platforms, and third-party solutions
Supervise data migration, UAT testing, and post-go-live support
Monitor system performance and lead continuous enhancements
Change Management & Adoption
Develop and implement change management strategies to ensure user adoption
Conduct impact assessments and training needs analysis
Facilitate workshops, onboarding sessions, and training programs
Act as a change champion across departments
Stakeholder Management
Serve as the key point of contact between business teams, IT, and external vendors
Engage with senior leadership and C-level stakeholders on project progress and risks
Ensure alignment with the organization’s strategic direction
Innovation & Continuous Improvement
Support digital transformation and AI-driven initiatives
Identify automation opportunities and process improvements
Title: Senior IT Project Manager – Digital Transformation (Hospitality & Leisure)
Company: Black Pearl
Location: Dubai, UAE
