Overview
Senior IT Operations Engineer (M365,Identity, Endpoint, AI) Jobs in UAE at Michael Page
You will serve as the primary owner of the organisation's EUC, identity, collaboration, and productivity, and AI platforms. This is a highly visible role that combines elements of engineering, administration, architecture, support, governance, and continuous improvement.
Client Details
Technology driven organisation in Abu Dhabi at the forefront of building sophisticated digital products. With a focus on operational excellence, automation, security, and modern ways of working, the organisation is seeking an experienced IT Operations Engineer to take ownership of its critical workplace technology ecosystem.
Description
* Own the architecture, configuration, administration, and continuous improvement of the Microsoft 365 ecosystem.
* Manage and optimize Microsoft Entra ID, Intune, Exchange Online, Teams, SharePoint Online, OneDrive, and related Microsoft services.
* Lead the administration and enhancement of endpoint management platforms across Windows, macOS, iOS, and Android environments.
* Manage and maintain enterprise identity and access management platforms including Okta and Microsoft Entra ID.
* Administer and optimise device management solutions including Microsoft Intune and Jamf.
* Support and enhance Secure Access Service Edge (SASE) and Zero Trust technologies including Zscaler.
* Drive workplace technology initiatives focused on automation, user experience, productivity, and security.
* Manage the deployment, governance, and adoption of enterprise AI platforms including Microsoft Copilot, ChatGPT Enterprise, Claude, and similar productivity technologies.
* Develop and maintain platform standards, operational documentation, policies, and technical roadmaps.
* Partner closely with Cyber Security, Infrastructure, Product, and Engineering teams to ensure technology platforms align with security and compliance requirements.
* Act as an escalation point for complex support issues while driving permanent resolutions and platform improvements.
* Lead platform upgrades, migrations, integrations, and transformation initiatives.
* Proactively monitor platform health, performance, security posture, and user experience.
* Identify opportunities to automate operational processes and improve service delivery across the organisation.
Job Offer
* Opportunity to own and shape a modern enterprise technology estate.
* Broad responsibility spanning architecture, engineering, operations, security, and emerging AI technologies.
Title: Senior IT Operations Engineer (M365,Identity, Endpoint, AI)
Company: Michael Page
Location: UAE
