Overview
Senior Helpdesk Agent: Advanced IT Support & Mentorship Jobs in Ras Al Khaimah, UAE/Dubai at Wynnalmarjanisland
Wynn Al Marjan Island is seeking a Senior Helpdesk Agent to join the IT Operations Engineering & Support team in Ras Al Khaimah, UAE. The role focuses on escalation, advanced troubleshooting, and knowledge base development to improve IT support services.
The ideal candidate has 3–5 years of IT support experience, strong Windows/macOS, Microsoft 365, Active Directory, and ITIL familiarity, plus Service Now expertise. Collaboration across IT teams is essential.
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Title: Senior Helpdesk Agent: Advanced IT Support & Mentorship
Company: Wynnalmarjanisland
Location: Ras Al Khaimah, UAE/Dubai
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