Overview
Senior Finance Manager – Only CA Qualified and B.com degree mandatory Jobs in Dubai at athGADLANG
Job Title: Application Support Engineer – Production Support & Cloud Operations
Location: [Specify Location]
Job Type: Full-Time / Contract
Experience Level: 4+ Years
Job Summary:
We are looking for a skilled Application Support Engineer with expertise in Production Support, Cloud Operations, Incident Management, and Application Monitoring. The ideal candidate should have strong problem-solving abilities, a customer-first mindset, and hands-on experience with cloud technologies and IT operations.
Key Responsibilities:
Provide L2/L3 support for production systems, ensuring high availability and minimal downtime.
Monitor and manage critical applications to detect and resolve issues proactively.
Handle incident management, troubleshooting, and resolution of complex system issues within SLA timelines.
Conduct Root Cause Analysis (RCA) and implement long-term solutions for system stability.
Act as an escalation point for high-severity incidents, coordinating with stakeholders for resolution.
Develop and maintain knowledge base documents and runbooks for team efficiency.
Collaborate with global teams across NA, EMEA, and APAC regions for seamless production support.
Work with CI/CD tools (Jenkins, Git), containerization tools (Docker), and AWS cloud services to optimize application performance.
Manage network components such as routers, route tables, and switches to ensure connectivity and security.
Participate in event management and project implementation from requirement gathering to deployment.
Drive a culture of learning and growth, providing training to team members for continuous improvement.
Required Skills & Qualifications:
Certifications: ITIL V4 Foundation & AWS Certified Cloud Practitioner (or equivalent cloud certification).
Technical Expertise:
Production Support & Application Monitoring
Incident & Problem Management
Cloud Operations (AWS preferred)
CI/CD (Jenkins, Git, Docker)
IT Networking (Routers, Switches, Route Tables)
Strong communication and stakeholder management skills.
Experience in banking or financial services domain is a plus.
Why Join Us?
Opportunity to work on business-critical applications in a global environment.
Exposure to cutting-edge cloud technologies and DevOps practices.
Collaborative and dynamic work culture with career growth opportunities.
If you are a proactive and technically sound professional looking to advance your career in Production Support & Cloud Operations, we encourage you to apply! Apply at directly : [email protected]
Job Type: Full-time
Title: Senior Finance Manager – Only CA Qualified and B.com degree mandatory
Company: athGADLANG
Location: Dubai
