Overview
Senior Field Service Engineer – System xA Safety Jobs in Doha, Qatar at ABB
Position: Senior Field Service Engineer – System 800xA Safety
Project Manager
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Your Role And Responsibilities
In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customers to identify opportunities in the installed base, to improve system performance and operational performance.
The work model for the role is:
Onsite.
This role is contributing to the PAEN-Qatar. Main stakeholders are PAEN.
- Performing complex field service tasks, identifies technical problems, and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform.
- Planing and preparing site work for larger project team and manages related subcontractors at site.
- Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.
- Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
- Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.
- Coaching technicians and engineers and supervising complex site activities.
Qualifications
- Graduate Engineer in instrumentation, Electrical or Equivalent Engineering degree.
- Must have minimum 8 years of experience of at least 5 years as customer support / project / service engineer of System 800xA based safety systems preferably in Oil & Gas / Power & Water industry.
- Good hands-on experience in system 800xA based integrated control and safety system (both hardware and software) is a Must-have with AC800MH
I library-based application development – project & commissioning. - Knowledge of FSMS (functional safety management system) is a Must-have for this role and valid Functional Safety certifications preferred such as TUV FS engineer, ABB certifications etc.
- Knowledge of Functional safety technical standards IEC
61511, IEC
61508 and corresponding system engineering practice experience. - Hands on Experience in Industrial networking, network switch configuration.
- Hands on experience in Cyber security for 800xA based systems.
- Be an analytical thinker, self-starter, resilient and highly adaptable- in line with ABB’s latest advance service & digital portfolio.
- Hands on Experience in industrial communication protocols like Modbus- RTU & TCP, OPC, etc.
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
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Title: Senior Field Service Engineer – System xA Safety
Company: ABB
Location: Doha, Qatar
Category: