Overview
Senior Community Manager Jobs in Saudi Arabia at ESL FACEIT Group – EFG
Senior Community Manager
This role will lead a team of contractors and freelancers, developing and executing community communication plans, interactive campaigns, and engagement initiatives that foster an inclusive and passionate esports community. Collaborating closely with the Esports World Cup Foundation, internal EFG teams, and external partners, the Senior Community Manager will ensure alignment with the overall brand strategy while managing fan interactions, moderating discussions, and gathering insights to enhance community growth.
Success in this role requires a strategic mindset, strong leadership, and a deep understanding of esports communities, ensuring the EWC remains an engaging and valuable experience for fans worldwide.
Key Responsibilities
Develop and support the community management and fan engagement strategy for Esports World Cup
Drive implementation of fan engagement component of social media and marketing campaigns for Esports World Cup
Build the Discord server strategy to ensure high engagement of the community(-ies) and set the guidelines for community-centric communication
Own and monitor community management goals and KPIs
Work closely with social media and creative team to integrate Discord communication into overall comms plans
Communicate updates and reports efficiently for internal stakeholders.
Work cross-functionally with global teams across multiple disciplines and departments including Marketing, Creative, PR, Sales, and others to articulate product and brand vision
Brief departments, freelancers, and agencies with their scopes of work
Maintain knowledge of the cultural landscape, industry trends, audience needs and interests, to provide relevant content for engagement
Who You Are:
Time and task management expert
Believes and practices teamwork
You have creativity & knowledge of social media / esports trends
Flexibility, adjusting quickly to new situations or timelines
Requirements
Bachelor’s degree with a discipline in Marketing, Communications, or similar discipline, or equivalent experience in social media, community management or content agency
6+ years of relevant experience in social media or agency work
Strong understanding of the esports market landscape
Excellent English skills (written and spoken), 2nd language is a plus.
Well-versed in community management, social media, live streaming, digital content, social analytics, and audience segmentation
In-depth knowledge of various community platforms (eg. Discord, Reddit), as well as good understanding of social media audiences and trends
Experience working with essential digital tools (GDrive, Trello, Adobe Photoshop/Premiere Pro, etc.)
Strong experience in Community or community-related fields; preferably in gaming. Track record of running social media campaigns (organic and paid)
Experience managing freelance/remote teams and agencies
Experience working with other creative teams, content producers, media agencies, product management, content creators, external stakeholders
Experience working with younger audiences in a digital space; experience with esports/gaming or entertainment/sports a plus
Title: Senior Community Manager
Company: ESL FACEIT Group – EFG
Location: Saudi Arabia
Category: Marketing / Advertising / PR (Marketing Communications, Event Manager / Planner, Social Media Marketing, Digital Marketing)
