Overview
Senior Client Relationship Manager Jobs in Dubai, UAE at Marsh & McLennan Companies, Inc.
As a Senior
Client Relationship
Manager (Health & Benefits) at Marsh Dubai, you will be the focal point for a large portfolio of clients, ensuring seamless service delivery across different areas of Marsh. Acting as a trusted advisor, you will bring expertise in benefits strategy,
project management
, and negotiations while maintaining a strong commitment to excellence.
You’ll be part of a
dynamic
, experienced, and
collaborative team
with a
positive working
atmosphere. From day one, we’ll provide you with
comprehensive training
, both on and off the job, to set you up for success. This role offers a high degree of accountability, making it both
exciting
and rewarding.
We will rely on you to:
Client Relations & Benefits Expertise
– Lead relationships with existing and new MMB clients, developing tailored regional benefits strategies.
– Build a deep understanding of the regional benefits landscape and market trends.
– Foster strong client relationships, understanding their business needs and
employee benefits
philosophy.
– Conduct benchmarking exercises to compare client benefits against market standards and peer groups.
– Produce quarterly claims analytics reports, identifying cost drivers and trends to support cost-containment measures.
– Oversee the renewal of insured benefits programs and ensure clear
communication
to employees.
Market Insight & Relationship Building
– Stay informed on insurers’ service propositions and capabilities to provide well-founded recommendations.
– Establish and maintain strong relationships within the insurance market.
– Collaborate with underwriters on claims and funding strategies for MMB clients.
– Participate in negotiations on insurer service-level agreements.
– Identify new business opportunities through research, referrals, and personal networks.
– Explore opportunities for expanding services within existing client accounts.
– Work closely with other Marsh McLennan practices to identify
cross-selling
opportunities.
Process Compliance & Financial Targets
– Adhere to internal servicing guidelines to ensure best-in-class customer experience.
– Ensure accuracy in policy contracts and client documentation.
– Maintain compliance with company policies and regulatory requirements.
– Meet individual targets for client retention and new business acquisition.
– Track and report revenue performance on a monthly basis.
What you need to have:
– Strong technical experience in Employee Health & Benefits (EH&B)- Deep knowledge of the regional insurance market
– Excellent
communication
and relationship management skills
– Strong analytical and
problem-solving
abilities
– Effective negotiation and
project management
skills
What makes you stand out:
– Strategic and analytical mindset, with the ability to interpret complex data
–
Innovative
thinking, always looking for ways to enhance EH&B services
– Proactive and
forward-thinking
, ensuring clients stay ahead in an evolving benefits landscape
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Title: Senior Client Relationship Manager
Company: Marsh & McLennan Companies, Inc.
Location: Dubai, UAE
Category: Business (Client Relationship Manager, Business Development)
