Overview
Senior Card Product Management Specialist Jobs in Riyadh, Saudi Arabia at Onepoint Consultants DWC- LLC
The resource will support in defining and executing the bank’s cards strategy across the current prepaid portfolios and support in the launch of new debit and credit card products with a clear mandate to grow spend, activation, engagement and profitability. The role combines portfolio ownership, product lifecycle leadership and execution oversight, acting as the day-to-day driver of performance across premium and mass segments while ensuring regulatory compliance with SAMA and alignment with company scheme partners.
Responsibilities
- Product Strategy & Portfolio Management
- Lead the cards strategy and launch new credit, debit and prepaid products to expand the overall offering.
- Manage end-to-end product lifecycle including proposition design, features, benefits and pricing.
- Enhance portfolio performance metrics (activation, spend per card, attrition, profitability) through targeted actions.
- Optimize P&L management by balancing interchange, rewards, fees and cost structures.
- Design loyalty and rewards programs that drive daily spend and customer stickiness.
- Support sales and business development teams with training tools and product knowledge to drive acquisition and usage.
- Recommend promotional campaigns and tactical plans to boost card performance.
- Monitor product performance post roll‑out and resolve product or sales issues to ensure continuous improvement.
- Support delivery of large programs for clients from initiation to benefit realization.
- Execute projects across different clients and businesses, identifying and mitigating risks, solving issues, developing plans, and ensuring implementation within agreed timescales, budgets and quality criteria, including re‑aligning scope and objectives to maximize value extraction.
- Digital Customer Experience
- Champion digital‑first journeys for acquisition, servicing, rewards and customer engagement.
- Enhance mobile and online servicing capabilities for seamless card management.
- Drive fintech wallet and lifestyle integrations to increase relevance and usage in the Saudi market.
- Use data and analytics to personalize offers, campaigns and customer experiences.
- Project Change Management
- Lead large‑scale cross‑functional projects and system migrations with structured governance.
- Oversee timely execution of new product launches, feature upgrades and process improvements.
- Ensure alignment with SAMA regulations while delivering speed‑to‑market innovations.
- Introduce operational efficiencies to reduce turnaround times for onboarding and servicing.
- Partnerships & Business Development
- Manage relationships with schemes and negotiate portfolio‑enhancing partnerships.
- Develop merchant, fintech and ecosystem partnerships to boost usage and add customer value.
- Build a network of strategic alliances to deliver differentiated offers and exclusive privileges.
- Leadership & Capability Building
- Support the Head of Cards and take charge when required.
- Build internal cards expertise by mentoring and training team members.
- Foster a performance‑driven culture with KPIs across acquisition, spend and retention.
Requirements
- Minimum 12–15 years in cards/retail banking, with ideally 5 years in leadership roles.
- Strong expertise in credit card product management and portfolio growth delivery.
- Proven background in digital banking, cards and project management.
- Knowledge of the Saudi banking market, SAMA regulations and payment trends.
- Fluent in English (spoken and written) – Arabic preferred but not required.
- Bachelor’s degree required.
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Title: Senior Card Product Management Specialist
Company: Onepoint Consultants DWC- LLC
Location: Riyadh, Saudi Arabia
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