Overview
Security Engineer – NGFW & DDOS, Azure Jobs in Dubai, UAE at Help AG, an e& enterprise company
Join us as a Security Engineer – NGFW & DDOS, Azure at Help AG
Help AG, an e& enterprise company, is seeking a talented and experienced Security Engineer to develop procedures, implement processes, and maintain security systems across internal and client environments. The engineer will collaborate with management, senior engineers, threat analysts, solution architects, other security engineers, and clients to deliver critical services to our managed security service clients. Expertise in technologies such as Arbor Peakflow, Arbor APS / AED, Fortinet Firewalls, Palo Alto firewalls & Panorama, Cisco ASA and Firepower Firewalls, Juniper Firewalls, and F5 (LTM) is highly recommended.
Responsibilities:
Act as L1 support for DDOS & Firewall technologies for Help AG customers.
Monitor, operate, maintain, and troubleshoot IP networks and interconnected security technologies.
Respond promptly to incidents, outages, and performance alerts.
Handle incidents and escalate to SME teams as needed.
Notify customers and stakeholders for faster resolution and updates.
Work in a 24/7 support environment.
Qualifications & Skills:
Bachelor’s degree in computer science, information technology, or a related field.
Deep knowledge of complex IP networks.
Solid understanding of network security technologies, data center traffic flow, and troubleshooting techniques.
Experience working under pressure in customer-facing environments.
At least 3+ years of industry experience.
Experience in Network Operations / Security Operations.
Understanding of ITIL change, problem, and incident management processes.
Ability to work under pressure with strict SLAs.
Knowledge of web, mail, FTP, DNS services, vulnerabilities, and attack patterns.
Self-motivated with a professional attitude.
Experience with security controls such as firewalls, IPS, antimalware, two-factor authentication, sand boxing, VPNs, and firewall rules auditing.
Excellent customer-facing, communication, and interpersonal skills.
Strong decision-making, organizational, and attention to detail skills.
Ability to handle conflicts, planning, and implementation challenges.
Judgment, technical problem-solving, troubleshooting, and business writing skills.
Benefits:
Health insurance with leading global providers.
Career growth through challenging projects.
Employee engagement and wellness activities.
Learning and development opportunities.
Annual flight tickets to your home country.
Inclusive, diverse, and flexible/hybrid working environment.
About Us:
Help AG, part of e& enterprise, provides cybersecurity consultancy and security services to enterprise and government clients across the Middle East. Established in 2004 and acquired by e& in 2020, Help AG is a trusted, vendor-agnostic security advisor dedicated to strengthening cyber defenses with industry-leading technologies and expert teams.
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Title: Security Engineer – NGFW & DDOS, Azure
Company: Help AG, an e& enterprise company
Location: Dubai, UAE
Category: IT/Tech (Cybersecurity, Systems Engineer), Engineering (Cybersecurity, Systems Engineer)
