Overview
Section Head, Security Standards, Quality Assurance & Compliance (HoSQC) Jobs in Karbala, Iraq at Teebat Karbala
The post holder is responsible for the daily management of the Standards, Quality Assurance & Compliance (SQC) team, and supporting the Head of Security Operations Support (HoSOS). This is a key role and includes ensuring that all Security Business Unit Departments and Sections adhere to external regulations, laws, and internal policies; identifying and rectifying non-compliance issues through audits; ensuring that processes, products, and services consistently meet AvSec quality standards and preventing defects through systematic activities and continuous improvement.
A solid knowledge of compliance, audit and quality assurance systems and processes is vital, along with the ability to forge relationships with other sub departments and when required, the airport directorate, agencies and external stakeholders.
Key Areas of Responsibility:
a) Leadership: Lead and manage the Standards, Quality Assurance and Compliance Section and its team of staff members.
b) Security provision: To ensure the airport’s security operations meet international standards, comply with ICAO Annex 17, IATA security protocols, and ICAA regulations, while embedding quality assurance, and compliance oversight into all security functions.
c) Security Standards Development: Define and maintain security operational standards across passenger screening, baggage handling, cargo security access control. Align security procedures with ICAO, IATA and ICAA requirements. Maintain the library of SEC documentation, and develop and update programs, Manuals, Plans and SOPs for security functions as required.
d) Quality Assurance: Establish & manage a Security Quality Management System. Conduct audits, inspections and performance reviews of security checkpoints, K9 Units and surveillance systems. Monitor security service delivery against Key Point Indicators (KPIs) and international benchmarks. Implement corrective & preventative measures to address deficiencies.
e) Compliance Oversight: Ensure compliance with aviation security regulations, including ICAO Annex 17 and national directives. Liaise with ICAA and international regulators during inspections and certifications. Maintain documentation and evidence for regulatory audits and certifications. Report compliance risks and mitigation strategies to the Security Headquarters.
f) Risk & Incident Integration: Collaborate with the Airport Safety Management System (SMS) and utilize the Security Management System (SeMS) to integrate security compliance findings into risk assessments. Support incident investigations (e.g. security breaches, prohibited items, etc.) and embed lessons learned into revised standards.
g) Training Awareness: Liaise with the Security Training Team and develop training modules on security standards, compliance and quality assurance for airport security staff. Promote a culture of vigilance, compliance and continuous improvement. Undertake training delivery in support of the Security Training Team, as required.
h) SQC Reporting: Prepare structured reports with clear recommendations and highlight compliance risks with mitigation strategies.
Title: Section Head, Security Standards, Quality Assurance & Compliance (HoSQC)
Company: Teebat Karbala
Location: Karbala, Iraq
