Overview
Salesforce System Administrator Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at Robert Walters
Title: Salesforce System Administrator
Company: Robert Walters
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
We’re partnering with a leading global organisation to recruit a Salesforce System Administrator who is passionate about enterprise applications, automation, and delivering exceptional user experiences.
This is an exciting opportunity to join a high-performing technology team responsible for supporting and enhancing Salesforce alongside a suite of enterprise business applications. You’ll play a key role in driving operational improvements, implementing new capabilities, and helping shape the future application landscape within a fast-paced, technology-driven environment
Key Responsibilities
- Administer, support, and enhance Salesforce and other enterprise business applications.
- Configure and maintain Salesforce customisations, workflows, reports, and dashboards.
- Build and optimise declarative automations using Salesforce Flow.
- Collaborate with stakeholders to gather requirements and deliver system enhancements.
- Support integrations between Salesforce and other enterprise platforms.
- Identify opportunities to automate manual processes and improve productivity through AI-enabled tools.
- Troubleshoot application issues and ensure support requests are resolved within agreed SLAs.
- Work closely with infrastructure, operations, business users, and third-party vendors to deliver scalable solutions.
- Contribute to continuous improvement initiatives and help evaluate new technologies and business applications.
- Participate in Agile project delivery and manage multiple initiatives simultaneously.
About You
You’ll be a proactive Systems Administrator who enjoys solving problems, improving business processes, and working closely with end users to deliver technology solutions.
You’ll ideally have:
- Bachelor’s degree in Computer Science, Information Systems, Business, or a related discipline.
- 5 years’ experience administering and configuring Salesforce (Sales Cloud preferred).
- Experience building automations using Salesforce Flow, including Record-Triggered, Screen, and Scheduled Flows.
- Salesforce Administrator Certification (preferred).
- Exposure to Financial Services Cloud, Agentforce, Data Cloud and/or Certinia PSA would be advantageous.
- Experience supporting enterprise platforms such as Smartsheet, Lucidchart, OfficeSpace, or similar business applications.
- Familiarity with Agile methodologies and tools such as Jira.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication skills with the ability to engage stakeholders across the business.
- Experience using AI tools such as ChatGPT, Gemini, Claude, or similar technologies to improve productivity and streamline workflows.
What’s on Offer
- Opportunity to join a global organisation with a strong technology focus.
- Exposure to modern enterprise applications and digital transformation initiatives.
- Collaborative, high-performing technology team.
- Diverse project work with opportunities to influence system improvements and automation.
- Competitive salary and benefits package.