Overview
Sales Team Leader Jobs in Jeddah, Makkah, Saudi Arabia at eXtra (United Electronics Co.)
Title: Sales Team Leader
Company: eXtra (United Electronics Co.)
Location: Jeddah, Makkah, Saudi Arabia
We are actively looking for a Sales Team Leader to join our Retail Stores operations team.
Core Responsibilities:
- Sales of Products & Services
- Responsible for achieving section sales KPIs and driving individual performance within the team.
- Support staff in complex sales transactions and promote product and service benefits.
- Ensure daily receiving are available on the sales floor for customer purchase.
- Monitor competitor activities and provide feedback to management.
- Actively participate in seasonal campaigns and promotions in alignment with company standards.
- Visual Merchandising
- Oversee implementation of planograms, displays, and promotional layouts.
- Ensure merchandise is correctly priced, well-presented, and available throughout the day.
- Monitor daily recovery activities to ensure proper store closing standards.
- Safety & Security
- Support loss prevention by identifying risks and reporting issues promptly.
- Ensure compliance with company policies and contribute to shrinkage reduction.
- Inventory Management
- Analyze stock availability and communicate out-of-stock situations.
- Work to minimize clearance, open-box, and repaired product ratios.
- Oversee accurate cycle counts and stock records to ensure availability for customers.
- Customer Focus
- Ensure a positive shopping experience by monitoring service quality and resolving customer concerns effectively.
- Review customer satisfaction results and work with store management to implement improvements.
- Support the execution of store action plans to enhance service standards and performance.
- Maintain section tidiness, cleanliness, and compliance with store presentation standards.
- Team Development
- Provide guidance, coaching, and motivation to the sales team.
- Monitor individual performance and identify training needs.
- Manage staff scheduling to ensure coverage during peak hours.
- Support effective communication and implementation of company policies and SOPs.
- Ensure staff adherence to company policies, including uniform, attendance, and professional conduct.
Essential Qualifications & Skills:
- 2–5 years of retail sales experience, with at least 1–2 years in a supervisory/team leader role.
- Strong leadership, coaching, and people management skills.
- Proven ability to drive sales performance and achieve KPIs.
- Excellent communication skills in Arabic & English, with solid computer literacy (POS/Excel).
- Flexibility to work shifts, weekends, and peak retail seasons.